Privacy Policy

Outbound Airport Transfer or Point-to-Point cancellations with less than 2-hours notice, prior to pick-up, are subject to forfeiture of 80% of the trip total per vehicle depending on vehicle type and location. Inbound Airport arrivals that are not canceled prior to that day's initial departure shall be subject to forfeiture of a minimum of 80% of the trip total per vehicle depending on vehicle type and location.

Wedding, Concert, Special Event, and Sporting Event cancellations with less than a 7-day notice, prior to pick-up, are subject to forfeiture of a 35% per vehicle. Cancelations 5 days prior to event are subject to forfeiture of a 50% per vehicle. Cancelations 2 days prior to event are subject to forfeiture of a 70% per vehicle. Cancelations less than 24 hours prior to event on any vehicle rental are subject to forfeiture of a 90% of the total job cost.

Prom and Homecoming cancellations with less than a 7-day notice, prior to pick-up, are subject to forfeiture of 50% of the total job cost. Cancelations 2 days prior to event are subject to forfeiture of a 80% per vehicle.

Stretch Limousine is an exception and has a 10-day cancelation policy. In cases when the trip is cancelled with less than 10 days notice, prior to pick-up, are subject to forfeiture of a 35% per vehicle. Cancelations 6 days prior to event are subject to forfeiture of a 50% per vehicle. Cancelations 3 days prior to event are subject to forfeiture of a 70% per vehicle. Cancelations less than 24 hours prior to event on any vehicle rental are subject to forfeiture of a 90% of the total job cost.

Cadillac Limousine is an exception and no refunds are posible after booking has been completed.

Base rates do not include gratuity of 20% .

Car seat installation will be the responsibility of the passenger. Chauffeurs are not permitted to install any car seats.

Payment Terms: Full amount is due upon receipt of invoice. Invoice can be provided verbally by the driver at the end of the trip or on paper by the operation Office.

Additional Time: Additional time shall be charged by the hour or any portion of an hour thereof. Charges will reflect the hourly rate of the vehicle. Additional Time shall begin immediately upon completion of the contracted time.

Care of Vehicle: All vehicles are considered "Non-Smoking" vehicles. Client agrees to take care of the vehicle, its components and furnishings and maintain the vehicle in a neat and sanitary condition. At the chauffeur's discretion, the client agrees to be fully liable for all of the following charges that may occur.

1. $20.00 - each missing or broken piece of glassware
2. $25.00 - minimum extensive clean-up charge (spills, mud, candy, etc)
3. $50.00 - minimum for detailing and waxing due to sickness outside of the vehicle
4. $250.00 - minimum for shampooing and disinfecting inside of vehicle due to incontinence and or any other bodily fluids.
5. $100.00 - minimum for each burn hole or tear to the upholstery, carpet or any other vehicle components.
6. $100.00 - minimum for each and every act of vandalism
7. $50.00 - for each violation of the smoking rule as described above

We recommend that all personal belongings and valuables be removed from the vehicle when left unattended. We WILL NOT be held responsible for any lost, stolen or damages personal effects, including luggage.

Client Behavior: Client is responsible for each guest, their actions and behavior as well as financially responsible for all damage to and / or property removed from the vehicle. Client is responsible for any and all costs of repair, related expenses and income lost due to damages. Client and guests shall not use the vehicle in a disorderly manner, for unlawful purposes or in any manner that would constitute a breach of peace in accordance with local, state and federal law. FPL has a zero tolerance policy and WILL NOT tolerate the consumption of alcoholic beverages by persons under the legal drinking age or the use of any illegal drug while in the vehicle or around the vehicle. FPL WILL NOT tolerate smoking or the use of any tobacco products in or around any vehicle. Any illegal substance is prohibited from entering the vehicle at any time. Driver has the right to inspect the contents of any bag, purse or parcel that enters the vehicle. Food and the consumption of food in any vehicle are prohibited. FPL has the right to terminate any contract for non-compliance of any one of these terms. Any and all monies shall be non-refundable for any reason, including cancellation.
Clients may have glasses removed and replaced with party cups if requested.

Vehicle Occupancy: Client agrees that the maximum number of people in the vehicle shall not exceed vehicle capacity or original agreed upon number. Any additional occupants will be charged extra so long as vehicle capacity has not been exceeded.

Charges & Fees: Client agrees to pay all charges as stipulated in this contract. Failure to pay all charges will result in collection activities and criminal prosecution. Credit card charge backs will not be tolerated. All persons that dispute charges under this contract shall be prosecuted to the full extent of the law. These prosecutions shall include notifying the local authorities of your fraudulent use of a credit card, the information published in local press publication and notification of employer for the purposes of garnishment of wages to settle the debt. Client agrees to make financial restitution to FPL for any fraudulent acts made by the client in the completion of the contract, fulfillment of services and payment of said services and allows FPL to seek restitution for damages by any legal means necessary.

Attorney Fees & Court Costs: In the event that any action is required by FPL to enforce this agreement, FPL shall be entitled to recover all costs, damages and expenses including all attorney fees.

FPL agrees to provide the vehicle in a clean condition and provide an inventory of all furnishings. FPL allows the client the use of the vehicle during the reserved and agreed upon times. Clients and guests release FPL from any and all liability and agree to hold FPL, it's employees and agents harmless from all loss, liability and expenses whatsoever as a result of any bodily injury, death or property damage caused by or arising from the use and operation of the vehicle. FPL is not responsible for arriving late or missing an event due to heavy traffic, accidents, bad weather, mechanical failure, and forces of nature or acts of God. Drivers are not responsible for knowing the exact directions to every destination point and may be required to call and ask for directions. It is normal to allow additional time that might be needed to locate some addresses.

By booking my reservation electroniclly through the Internet, I hereby grant permission to Florida Premium Limo Service to charge for the above referenced services as outlined in my Account set-up. I further understand that by booking my reservation online, that booking counts as my digital signature as established by the Federal Digital Security Act. I understand that the electronically provided rates are a best guess based on the current information at hand and do not include a possible wait-time port charge, parking fees or any applicable tolls that may be incurred. I also understand that this transaction is taking place via electronic means, either by Internet, e-mail or facsimile and agree to all charges set forth. There is a job specific cancellation policy for each trip. Failure to notify this office within the time frame established for your trip will result in the loss of your deposit as outlined above.